Privacy Policy for SMS/MMS Messaging

iPlanRx is committed to protecting the privacy of your information. This policy explains how we collect, use, and share information when you sign up for or interact with our SMS/MMS messaging services.

Information We Collect

When you opt-in to our SMS/MMS messaging services, we collect your mobile phone number. We may also collect other information you provide to us, such as your name, email address, and any other information you voluntarily provide in your messages.

How We Use Your Information

We use your information to:

  • Send you SMS/MMS messages, including but not limited to:
    • Promotional messages about our products or services
    • Transactional messages, such as order confirmations and shipping updates
    • Account alerts and notifications
    • Customer service communications
  • Respond to your inquiries and requests
  • Improve our products and services
  • Personalize your experience
  • Comply with applicable laws and regulations

Sharing Your Information

We may share your information with:

  • Service providers:We may share your information with third-party service providers who assist us with sending SMS/MMS messages and providing other services. These service providers are contractually obligated to protect your information.  
  • Legal authorities:We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of our services or the public.  

Your Choices

You can opt-out of receiving SMS/MMS messages from us at any time by replying “STOP” to any message you receive. You can also contact us at [your contact information] to opt-out or to request that we delete your information.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.  

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [your contact information].  

Changes to This Policy

We may update this policy from time to time. We will post any changes on our website and notify you by SMS/MMS message if we make any material changes.

Contact Us

If you have any questions about this policy, please contact us at:

iPlanRx, 375 AMS Court Ste B, Green Bay WI 54313, 920-569-2508, customerservice@iplanrx.com

 

Important Notes:

  • Be specific:Tailor this template to your specific practices. Clearly state what types of messages you will send and how often.
  • Get consent:Ensure you have clear and unambiguous consent from users before sending them SMS/MMS messages.
  • Provide opt-out instructions:Make it easy for users to unsubscribe from your messaging services.
  • Comply with laws:Familiarize yourself with relevant regulations like the TCPA (Telephone Consumer Protection Act) in the US and any other applicable laws in your region.
  • Link to your full privacy policy:Include a link to your company’s complete privacy policy for comprehensive information about your data practices.

By using clear and concise language and being transparent about your data practices, you can build trust with your customers and ensure compliance with privacy regulations.